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We want you to be satisfied with your purchases at Steger Creek. We will gladly accept returns or exchanges within thirty (30) days of the purchase with a sales receipt for merchandise in its original, unused condition including original packaging, documentation, and accessories. Return items that appear used, physically damaged, or misused can not be accepted. Refunds will be issued in the form and amount of original payment.

Merchandise from a previous season cannot be returned. Merchandise that has retired cannot be returned. Merchandise sold at a discount of 50% or greater may not be returned. Food items may not be returned. Custom designed items, such as floral arrangements, may not be returned. Returns of special ordered items are subject to a 25% restocking fee if vendor allows. Shipping charges are non-refundable.
NO RETURNS ON ITEMS AFTER 30 DAYS.

Please call customer service at: 540-774-0004 before returning your item(s). Please mail your package in a prepaid, insured, traceable method to the address below:

ATTN: Michael Pace
Steger Creek Inc.
4361 Starkey Road
Roanoke, VA 24018